About Us
Quality Gems to Brighten Your Lifestyle
In 2020, KARROT KOLLECTION was born to provide quality products that would not only serve, but exceed, the needs and match the lifestyles of all our diverse loyal Gems. Since day one, a genuine love and passion for quality retail and top-notch customer service has defined who we are and what we do. Our dedication to our work is reflected through our great merchandise, carefully selected and sorted to make our customers’ shopping experience enjoyable and satisfactory. Get in touch to learn how to shine with KARROT KOLLECTION.
Frequently Asked Questions
First time Gem? Don’t worry we have the answers to the most commonly asked questions here.
If you are not satisfied with your purchase for any reason, you can return the product within 30 days of purchase. We will provide you with a return shipping label upon your return request. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method.
Please note that returned products must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.
All orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.Â
A gem is what we call our dazzlingly precious merchandise as they will help you decorate your everyday life! After purchasing our merchandise, you can become a #RareGem and earn perks for each purchase.